Promotion: What is Promotion, Types, Concepts and Solved Examples

The compilation of these Marketing Notes makes students exam preparation simpler and organised.


Imagine a new phone was being launched. The company was very confident about the quality of their product and very bullish about their sales. Except how do they convey to the public about this amazing phone? Well, they promote it. Let us understand the concept and the types of promotion.

What is Promotion?


Promotion is a type of communication between the buyer and the seller. The seller tries to persuade the buyer to purchase their goods or services through promotions. It helps in making people aware of a product, service, or company. It also helps to improve the public image of a company. This method of marketing may also create interest in the minds of buyers and can also generate loyal customers.

It is one of the basic elements of the market mix, which includes the four P’s: price, product, promotion, and place. It is also one of the elements in the promotional mix or promotional mix or promotional plan. These are personal selling, advertising, sales promotion, direct marketing publicity and may also include event marketing, exhibitions, and trade shows.

Types of Promotion

Advertising means to advertise a product, service, or company with the help of television, radio, or social media. It helps in spreading awareness about the company, product, or service. Advertising is communicated through various mass media, including traditional media such as newspapers, magazines, television, radio, outdoor advertising, or direct mail; and new media such as search results, blogs, social media, websites, or text messages.

Direct Marketing
Direct marketing is a form of advertising where organizations communicate directly to customers through a variety of media including cell phone text messaging, email, websites, online adverts, database marketing, fliers, catalog distribution, promotional letters, and targeted television, newspaper, and magazine advertisements as well as outdoor advertising. Among practitioners, it is also known as a direct response.

Sales Promotion
Sales promotion uses both media and non-media marketing communications for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability.

Personal Selling
The sale of a product depends on the selling of a product. Personal Selling is a method where companies send their agents to the consumer to sell the products personally. Here, the feedback is immediate and they also build trust with the customer which is very important.

Public Relation
Public relations or PR is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public. A successful PR campaign can be really beneficial to the brand of the organization.


Question 1.
Airtight containers and packets used for chips, biscuits, and jams, etc., are the example of
a. Product identification
b. Product promotion
c. Differentiation of a product
d. Product Protection
The correct answer is the option “d”.
Protective packaging products are designed and constructed to protect the goods from atmospheric, magnetic, electrostatic, vibration, or shock damage. Products include types of boxes or storage containers, packing materials, liners, and spacers.

Question 2.
____________ refers to further packaging components necessary for storage and transportation.
a. Transportation package
b. Primary package
c. Secondary package
d. None of these
The correct answer is the option “a”.
Transport packaging is very often a local affair and therefore needs to be designed with local conditions and expectations in mind. First and foremost, transport packaging must serve to protect goods in transit.