We have compiled NCERT MCQ Questions for Class 11 Business Studies Chapter 5 Emerging Modes of Business with Answers Pdf free download. MCQ Questions for Class 11 Business Studies with Answers were prepared according to the latest question paper pattern. Practicing these Emerging Modes of Business Class 11 Business Studies MCQs Questions with Answers really effective to improve your basics and learn all the key concepts.
Emerging Modes of Business Class 11 MCQs Questions with Answers
Objective Type Questions
Question 1.
Outsourcing:
(a) Restricts only to tire contracting out of Information Technology Enabled Services (ITES)
(b) Restricts only to the contracting out of non-core business processes
(c) Includes contracting out of manufacturing and R and D as well as service processes—both core and non-core but restricts only to domestic territory
(d) Includes off-shoring
Answer
Answer: (d) Includes off-shoring
Question 2.
It is not an application of e-business :
(a) Online bidding
(b) Online procurement
(c) Online trading
(d) Contract R and D.
Answer
Answer: (a) Online bidding
Question 3.
E-commerce does not include:
(a) A business’s interactions with its suppliers
(b) A business’s interactions with its customers
(c) Interactions among the various departments within the business
(d) Interactions among the geographically dispersed units of the business.
Answer
Answer: (c) Interactions among the various departments within the business
Question 4.
A call centre handles:
(a) Only in-bound voice based business
(b) Only out-bound voice based business
(c) Both voice based and non-voice based business
(d) Both customer facing and back-end business.
Answer
Answer: (a) Only in-bound voice based business
Question 5.
The payment mechanism typical to e-business;
(a) Cash on Delivery (CoD)
(b) Cheques
(c) Credit and Debit Cards
(d) E-cash.
Answer
Answer: (c) Credit and Debit Cards
Fill in the blanks
1. E-commerce is also known as ……..
Answer
Answer: Online business
2. In E-commerce …….. informations are exchanged.
Answer
Answer: Paperless
3. Online business is called ……….
Answer
Answer: E-commerce
4. Company sending the goods through online to its customer is called …….
Answer
Answer: B2C
5. Transcription service is a type of ………
Answer
Answer: External source
6. By E-commerce we can do bussiness by ………..
Answer
Answer: Internet
7. In E-commerce payment is done by ……….
Answer
Answer: Online
8. For the success of E-commerce we need effective …. system.
Answer
Answer: Communication
9. Call center supports ………
Answer
Answer: Customer
10. In E-business payment is done by ………
Answer
Answer: Credit and Debit card.
Match the Columns
| (A) | (B) |
| 1. E-Commerce | (a) Invisible |
| 2. Safety of business transactions | (b) Internet |
| 3. Outsourcing | (c) Secrecy |
| 4. Merchant Banking | (d) Customer support services |
| 5. Nature of services | (e) Object of Capital |
| 6. Series of E-Commerce | (f) Vital information resources |
| 7. BPO | (g) Hacking |
| 8. Virus | (h) Business process outsourcing |
| 9. Risk of business transactions | (i) Parcel |
| 10. E-Commerce | (j) Electronic market. |
Answer
Answer:
| (A) | (B) |
| 1. E-Commerce | (b) Internet |
| 2. Safety of business transactions | (c) Secrecy |
| 3. Outsourcing | (d) Customer support services |
| 4. Merchant Banking | (e) Object of Capital |
| 5. Nature of services | (a) Invisible |
| 6. Series of E-Commerce | (j) Electronic market. |
| 7. BPO | (h) Business process outsourcing |
| 8. Virus | (f) Vital information resources |
| 9. Risk of business transactions | (g) Hacking |
| 10. E-Commerce | (i) Parcel |
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